Day ShiftSupport boundaries
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Support boundaries

Support starts with local evidence.

Day Shift support is organized around repository-visible artifacts, local validation output, release-line license status, and requests sent to request@tnsds.tech.

Free evaluation

Use public documentation, local validation output, and repository artifacts first. Questions sent to request@tnsds.tech receive best-effort email review; no response time, fix, compatibility result, or service level is promised.

Paid self-serve plans

Solo Commercial, Small Team, and Company customers can email request@tnsds.tech for installation, licensing, and reproducible defects in their covered release line. This channel does not promise a response time, fix, or compatibility outcome.

Enterprise agreements

Enterprise support scope, channels, response terms, and any service commitments exist only when stated in a written agreement. Public website copy does not add commitments to that agreement.

Automation hosts

Automation hosts can use stable customer-managed labels for diagnostics, but host credentials and private support identity records stay out of static assets.

Authenticated support boundary

Authenticated customer operations belong on server-capable routes; request@tnsds.tech is the public support intake.

Brand assets

Share Day Shift with support context.

Use the square social card when a support request, internal note, or launch handoff needs a compact Day Shift visual.

Download social card
Square Day Shift social card.